Website or Mobile App Privacy & Refund Policy

Terms & Conditions
Welcome to Tressorin. Tressor.in is owned and managed by T. G. Art India (herein after referred to as ‘we’ or ‘us’). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Tressor.in’s relationship with you in relation to this website.

The term ‘T. G. Art India’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is at 98/4, KR Road, VV puram, Bangalore – 560004. Our company registration number is 29ADOPJ1849B1Z India. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

      • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
      • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
      • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
      • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to T. G. Art India are acknowledged on the website.
      • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
      • You may not create a link to this website from another website or document without T. G. Art India’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or regulatory authority within the country of India.

     

Cancellation Policy
T. G. Art India believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

    • Cancellations will be considered only if the request is made dispatching the order. The cancellation request will not be entertained if the orders have been communicated to the operational team and Operations team has initiated the process of assignment. Cancellation and refund of fees or charges will be strictly governed by the Company Refund Policy of the company informed and declared from time to time.
    • There is no cancellation of orders placed under the Same day delivery category.
    • No cancellations are entertained for those products/services that the T. G. Art India marketing team has obtained on special discounts and offers on occasions like New Year, Pongal, Diwali, Independence Day, Foundation Day etc. These are limited occasion offers and therefore cancellations are not possible.

Refund Policy
When you buy our products/services, your purchase is covered by our 7 days money back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund, subject to deductions for legal documents or services provided. To request a refund under this guarantee, you must contact us within the first 7 days of your payment. Just send an email to help@tressor.in We’ll gladly refund you 100% of your fees within 15 working days of your refund request.

Privacy Policy
This privacy policy sets out how T. G. Art India uses and protects any information that you provide to T. G. Art India when you use this website.

T. G. Art India is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
T. G. Art India may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is revised and effective from 15/09/2017.

What we collect: We may collect the following information

    • Name and Job title
    • Contact Information including email address & phone number
    • Demographic Information such as City, postcode, preferences and interests
    • Other Information relevant to service enquiry, customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a best service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for feedback, market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
    • When you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and Tressor to perform their duties and fulfill your order requirements.
    • Tressor does not allow any unauthorized persons or organization to use any information that we may collect from you through this Website.
    • In the event, if Tressor is required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which may be without notice to you.
    • Tressor may share collective information such as demographics and Website usage statistics with our sponsors, advertisers, marketing partners or other third parties. When this type of information is shared, such parties do not have access to your Personal Information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Payments
Payments on the website are processed by a third party, which adheres to the privacy policy that is set out here. We have a non-disclosure agreement with this third party, and they are certified by all the major card issuers to hold details securely.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

FRAUDULENT TRANSACTIONS
Tressor reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the site fraudulently. Tressor reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms & Conditions.

CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:

    • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for promotional purposes. If such box is not available, you may choose not to fill such form. However, by submitting the filled enquiry form, you will be construed to have foregone your right and Company may choose to send promotional emails and materials from time to time.
    • If you have previously agreed to us using your personal information for promotional purposes, you may change your mind at any time by writing to or emailing us at support@tressor.in

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:
Tressor,
98/4, KR Road
VV Puram,
Bengaluru – 560004
080-40941059.